Technical support administrator in Cosmonova

COSMONOVA|NET is a national brand. We provide high-quality services for businesses in Ukraine: solutions for a telecommunications operator, an Internet provider, our own data center, and "cloud" platforms in Ukraine, Germany, and the Netherlands. We work on the B2B market under the TM COSMONOVA|NET and B2C under the TM KOLO.TB. Over 20 years of work, we have proven ourselves as a reliable operator of telecommunications services and a responsible employer. What will you need to do? Receiving and processing customer inquiries (phone / mail); Network diagnostics; Working with command line; Working with managed switches; Setting up client routers, SMART set-top boxes and TVs; Remote support of masters connecting and repairing subscribers; What do we expect from our candidate? Willingness to work, learn and develop; Confident Windows user; Basic understanding of TCP / IP stack operation; Ability to work with command line; Setting up home network equipment; Knowledge of telnet, ssh protocols; Stress resistance; Communicability; Ability to work in multitasking mode; Advantages of working in our company: Cool, active, professional team. We make cool products for business and for people, and we're proud of it. Training and development within the company. You can participate in projects that are interesting to you, grow both professionally and up the career ladder. We welcome it and create all the conditions for it. Official registration. 24 days of paid vacation and sick leave, according to the Labor Code. Work schedule 2/2 - office. Paid internship of 1−2 weeks to get to know the team and the company. Decent salary fee. Free access to the Internet and TV for employees (provided coverage is available in the area of ​​residence) For our employees, special conditions apply to the medical center for children (50%) and Sportlife (50%). If you are ready to join our team and will be able to provide high quality technical support, we will be glad to see your resume.