Responsibilities: Accepting and processing calls from clients on technical and financial issues. Monitoring the performance of servers and auxiliary equipment. Searching for and eliminating technical and non-technical problems. Informing responsible employees about problems. Necessary skills: Ability to learn quickly, interest and ability to mastering new knowledge; Understanding the principles of routing and addressing in the network. Understanding TSR / IP protocols, OSI models. Understanding
Responsibilities: Accepting and processing calls from clients on technical and financial issues. Monitoring the performance of servers and auxiliary equipment. Searching for and eliminating technical and non-technical problems. Informing responsible employees about problems. Necessary skills: Ability to learn quickly, interest and ability to mastering new knowledge; Understanding the principles of routing and addressing in the network. Understanding TSR / IP protocols, OSI models. Understanding the principles of DHCP. Desired skills: Understanding the principles of switching and routing. How are they different? Understanding DHCP, ARP, VLAN, NAT, DNS protocols. Working with D-link, Raisecom, Edgecore, FoxGate, Mikrotik switches. Understanding passive optical networks. (Basic terms — ONU, OLT, principles of work).