The Swiss company SKyPRO with a branch in Ukraine (Zaporizhia) is looking for a technical support manager Requirements: command of German and English at a high level (B2 and above); computer skills at the level of a confident user (Microsoft Word/Excel/PowerPoint); the ability to communicate in a friendly and polite manner with clients; responsibility, some technical knowledge (for example, working in Jira and/or Confluence) will be a plus, possible night shifts. Duties: receiving and processing
The Swiss company SKyPRO with a branch in Ukraine (Zaporizhia) is looking for a technical support manager Requirements: command of German and English at a high level (B2 and above); computer skills at the level of a confident user (Microsoft Word/Excel/PowerPoint); the ability to communicate in a friendly and polite manner with clients; responsibility, some technical knowledge (for example, working in Jira and/or Confluence) will be a plus, possible night shifts. Duties: receiving and processing customer requests by email, phone and chat; checking the operation of services and the website; translating German and English texts for programmers. Working conditions: remote work. No boring 9-5 work: you work according to the schedule agreed with your colleagues in the support service, leave (20 working days per year), paid sick leave.