Technical Business Analyst - ServiceNow IRM @ Link Group in Link Group

Essential Skills:

• Extensive Knowledge: Deep understanding of ServiceNow Integrated Risk Management (IRM) and Business Continuity Management (BCM) modules.
  
• Operational Resilience: Familiarity with Operational Resilience (Op Res) principles and their application within ServiceNow.
  
• Requirement Analysis: Experience in gathering and analyzing business requirements for ServiceNow implementations.
  
• Regulatory Translation: Ability to convert regulatory requirements into technical specifications.
  
• Documentation Skills: Proficiency in creating comprehensive documentation, including process flows and functional specifications.
  
• Analytical Abilities: Strong analytical and problem-solving skills.
  
• Communication: Excellent communication and stakeholder management abilities.
  
• Technical Experience: Experience with ServiceNow configuration and customization.
  
• Collaboration: Ability to work closely with developers and testers to ensure accurate implementation of requirements.

Preferred Skills:

• DORA Knowledge: Understanding of the Digital Operational Resilience Act (DORA) and its impact on financial services.
• Industry Experience: Previous experience working on ServiceNow projects within the financial services sector.
• Additional Modules: Knowledge of other ServiceNow modules related to risk management and compliance.
• Certifications: ServiceNow IRM or other relevant certifications.
• Risk Management Background: Experience in IT risk management, audit, or compliance.