Technical Account Manager in PIN-UP Global

2 вересня 2024

Technical Account Manager

Київ, Варшава (Польща), Лімасол (Кіпр), віддалено

Requirements:
• Have a solid understanding of the iGaming industry;
• Have solid experience as an Account Manager or similar at the mid to senior level;
• Have well-developed communication and negotiation skills;
• Be ready and comfortable to take decisions and own responsibility for them;
• Be fluent in English;
• Possess experience in attending expos and other iGaming shows;
• Have solid experience in both face-to-face meetings and video conferences;
• Knows well the games features in slots, Live Casino, Fast games etc.

Will be plus:
• Experience in advertising, marketing, or project management;
• Experience and knowledge of iGaming business development across various countries.

Responsibilities:
• Provide an excellent account management service to our partners;
• Ability to figure out tech issues;
• Be the main point of contact for partners and provide full support with any questions;
• Promptly escalate, forward, and send internally any information; received from partners and necessary/important to colleagues;
• Arrange promo activities, record all terms internally, monitor your activities, and analyze them after completion;
• Pass knowledge from partners to internal teams, and make use of it;
• Generate ideas on how to improve our service, portfolio, and processes;
• Work closely with marketing, retention, and analytics departments to make sure we are making the best of our job;
• Help grow the overall profit of the ecosystem through your position and area of influence;
• Be the owner of your role, take decisions and responsibilities, suggest innovations, and brainstorm with the team.