Team Lead VIP Services department in Farfi

Do you look for a place where work is more than just weekdays? We are a team that changes the online gelling market in Ukraine, and we do it honestly, openly and with a real drive. For us, gaming is more than business. It is a passion that inspires victories. VIP clients. The most task is to provide high quality service, develop strategies for improving the work of the department and supporting the team in achieving the set goals. -weight: Bolder "> What do you need for success? >-can visit the office M Kiev
-work experience in a similar position
-responsibility
-cuteness <

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what to do?

-Development and implementation >

-Analysis of team performance and reporting

-motivation, development and support of team staff

communication with other departments of the company to promptly solve customer requests

-control of compliance from the department and timely transmission of information to clients

-processing of incoming chats

-processing of customer requests in the messenger

-Realization of outgoing calls < /P>

-Work with CRM System, Customer Data Analysis in Personal Card

SPECIALS ABOUT GRANDS GRANDS

DRAPTER OF GRAPHIC >

-control of KPI performance by managers and encouragement to improve results

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will be a plus:
Knowledge of English