Team Lead in Call Center (Czech Republic) in 1CallCenter

1CallCenter is an international outsourcing company that has been helping businesses in 17+ countries for over 13 years. We are actively growing, expanding our markets and looking for strong leaders to join the team!

Now we have an open position for a Team Lead (Czech Republic) - a person who knows how to work with a team, take responsibility and effectively organize processes in a call center.

Your main tasks:

• Managing a team of call center operators.

• Monitoring the execution of plans, analysis of results.

• Distribution of tasks, support in work, help in complex cases.

• Training, adaptation of new employees.

• Motivation of the team, development and building of team spirit.

• Ensuring quality service and achieving high results.

What we expect from you:

• Experience in management positions in a call center from 1-2 years.

(required).

• Orientation on results and the ability to motivate people.

We offer:

• Competitive payment: 800-1100$ (rate + bonuses based on results work).

• Unique tasks and international development.

• 18 working days of paid vacation.

• Corporate, team building, competitions and nominations.

• Schedule: 5/2 floating shifts.

• The ideal format is 100% remote.

• Stability and official design.

Do you want to be part of our international team? Send your resume - we are waiting for you!