Team lead / Head of the IT department in A1 Telecom

We invite full-time active, communicative and effective candidates for the position of Team Lead in the IT department! This is a job for those who are not afraid of responsibility, strive to get great results and are ready to create and bring bright ideas to life. We, the A1Telecom Company, provide our customers modern corporate telecommunication solutions and systems. We specialize in providing voice communication channels and SMS mailings for call centers and corporate clients. We provide cloud PBX services. We offer: Quick adaptation in the Company, product training Space for decision-making and introduction of new ideas Support from the business owner, managers and colleagues on any issue during the work Clear and transparent motivation system Possibility of career growth Work format: remote (availability A PC/laptop, a stable Internet connection, a headset, a web camera and a separate space for organizing the workplace — a must have) All the necessary tools for collaboration (access to PBX, CRM, a mobile/landline number and an individual line on which you will make calls) Annual paid leave, sick leave. Additional/holiday weekends (after the end of martial law and the Victory of Ukraine) Requirements: 3 years of experience as an IT Team Lead; Experience in project work; Developed management skills; Knowledge of the TCP/IP protocol stack, the basic principles of operation of transmission networks; Understanding of SIP protocols , H323, RADIUSKnowledge of the basic principles of VOIP operation, VOIP terminal equipment; Practical skills in working with various PBX and SoftSwitch, in particular Asterisk, MVTS, FreeSwitch; Experience in troubleshooting complex applications (one-way hearing, RTP loss, jitter, transcoding, DTMF) Experience in writing scripts by one language (Bash, PHP, Python, Perl); Database administration experience (Mysql, PostgreSQL) (replication, backup, ability to build SQL queries). Experience with monitoring systems and billing systems; Competent oral and written communication; Technical English language Main tasks and responsibilities: Team Management: Management and motivation of a team of system administrators. Conducting evaluations and development of team members. Project Planning and Execution: Development and implementation of system administration strategies. Coordination of work on planning, implementation and support of projects. Technical Management: Ensuring the efficient functioning of the server infrastructure. Implementation of best practices in the field of technical security and automation. Support and Response to Incidents: Ensuring uninterrupted operation of information systems and services. Identification and resolution of problems identified during incidents. Cooperation with other departments: Interaction with other departments to ensure a unified development strategy. Terms of our cooperation with you: Fixed work schedule: from 9:00 a.m. to 6:00 p.m. Monday-Friday. Timely payment of wages: rate (30,000-40,000 UAH) ± KPI + bonus. The rate depends on the results of the final interview.