Team Lead, head of a group of operators (call center, sales, with knowledge of the Polish language), remotely in SGS

We are "SGS" - a Ukrainian company that has been successfully developing in in the field of telemarketing (telephone sales). Our call center works in the direction of Supplements, Nutra - health and beauty products.

As traffic and the number of clients grow, and the geography of work expands, we invite to our team a Team Lead (Polish speaking, remote) to work with our clients from Poland.

We offer:< /p>

• Remote work (full);
• Schedule from 9:00 a.m. to 6:00 p.m. (to be in touch), weekend - Saturday, Sunday;
• < strong style="font-weight: 700">ZP: UAH 24,000(600 dollars) —for a trial period (1 month)with further revision of the contract up to UAH 40,000 (1,000 dollars)depending on the results;
< li>Payment: 2 times per month(1st and 15th - no delay);
• A great team, adequate and friendly management, which is always ready to help.

Our expectations:

• Knowledge of the Polish language (level from B2 is mandatory).We want to see a candidate who can communicate quite fluently with Polish residents;
• Polish language certificate "Certyfikat Znajomosci Jezyka Polskiego jako Obcego" is highly desirable;
• Experience in personnel management(Head of the call center group, Team Lead, Supervisor, Coach) — from 1 year (highly desirable).
• We also consider ambitious novice managers who consciously feel their superpower in team management\coaching and want to try opportunities and support them;
• Experience in sales will be an advantage,experience in the direction ofBADs\Nutra;
• Leadership qualities, the ability to achieve a set goal and overcome difficulties, indomitability, perseverance, independence, awareness, the desire for success (one's own and the team);
• Ability to analyze your work and the work of the department, CRM, tables;
• Constructive communication with management and staff.

Responsibilities:

• Creating a robotyou have your own group of operators: conducting interviews in Polish, training sales managers (sell by script, work in CRM);
• Organization and control further work of sales managers: ensuring the uninterrupted operation of the center, monitoring the implementation of planned indicators of the center and KPI;
• Assisting sales managers in solving current issues and working with the CRM system;
• Motivate your employees, help them move to new heights.

We are waiting for you in our team! Send your resume or write to @LiubovHR in Telegram (code words - "Team Lead. Poland"). And we will answer in the near future.