Team Lead Community&Customer Support (PL+EN) in SkyUp Airlines

We are Join UP! and SkyUp Airlines - together we form a group of companies with Ukrainian DNA - UPfamily, and are strategic partners. Our team is 1400+ professionals in Ukraine and abroad.Join UP!— is a Ukrainian tour operator that was founded in 2010, is one of the strongest tour operators and the most powerful players in the tourism market of Ukraine. We work in Ukraine, Kazakhstan, Estonia, Latvia, Lithuania, Moldova, Poland and Romania. In general, the portfolio of Join UP! more than 40 directions. The tour operator's portfolio includes more than 7,000 hotels available for reservation, of which more than 250 are exclusive. Join UP!™ together with its strategic partner SkyUp Airlines are official partners of the United24 presidential initiative. Our mission is to encourage travel to change people's worldview. We invite to join the team people who are truly in love with their work, those who are ready to accept challenges and turn them into opportunities, and who share our values. Together with us, you will get experience working in an international company, you will be able to put your knowledge into practice, implement cool projects and develop professionally. We believe that the best solutions are found and implemented by the team when everyone can contribute. Here you will have the opportunity not only to propose ideas, but also to implement them in life. We are in this together! To achieve our ambitious goals, we are looking for a Team Lead Community & Customer Support to join our team. If you know how and want to work in a dynamic environment in a team of challengers, you have a proactive position - welcome U aboard The role involves: Quality control of the work of the Community & Customer Support team. clientsExperience in the role of TeamLead Language skills: Ukrainian, English (above average), Polish (high) Work in tourism or aviation will be an advantage Ability to "lead" a team Ability to solve problems and work with negativity Creative approach Responsibility, punctuality Literacy What we offer: A leadership role in a large international company, which quickly and confidently scales to new markets. We support the development of colleagues and offer: corporate university GROW UP, compensation for external education and trainings. A culture of openness, equality and support. Annual paid vacation and sick leave. Working hours from Mon-Fri 9-18 (Polish time) Corporate health insurance. Competitive salary. Corporate discounts on travel with Join UP! Possibility to work remotely or in a hybrid format. We are proud to be a Ukrainian business and do everything possible to support the country and each other: we have an internal charity initiative Together with U, where we help colleagues in the Armed Forces .Join a multinational team of challengers that transforms the travel industry every day and makes people's travel dreams come true. More about us: https://joinup.ua/uk/Join UP!: Overview | LinkedInTour operator Join UP | Kyiv | Facebook Tour operator Join UP! (@joinup.touroperator) • Photo and video on Instagram/By sending a resume, you give TOV JOIN-UP!> consent to the processing of personal data, inmentioned by you in the resume and/or in the accompanying letter to it. The personal data provided by you are processed for the purposes of processing your resume, considering your candidacy for a vacant position, and further possible communication on the issue of filling a vacant position. The LLC is the owner of the personal data base, which will include the information specified in the resume. Personal data is processed by us in accordance with the provisions of the Law of Ukraine. You, as a subject of personal data, enjoy all the rights defined by Article 8 of the Law of Ukraine. To exercise the rights defined by the Law, you can apply to the LLC with a written request, sending it to the LLC's legal address.