Team Lead in Lanco Consulting

We are a leading customer support company that provides high-quality service and innovative solutions to our customers. Our mission is to help clients achieve their goals and provide them with the best possible solutions. We are proud of our team of professionals who work in a friendly and supportive atmosphere.

**Main Responsibilities:**

- Leading a team of conversion specialists, coordinating their work and ensuring achievement of established goals.

- Development and implementation of strategies to increase conversion and process efficiency.

- Monitoring and analysis of team performance indicators, providing feedback and recommendations for improvement.

p>

- Cooperation with other departments to optimize processes and improve customer service.

- Training and development of the team to increase their professional qualifications.

** Requirements:**

- Excellent knowledge of spoken and written English. (minimum B2)

- Experience in the field of customer support or conversion.

- High communication skills and the ability to effectively lead a team.

- Analytical skills and the ability to work with data to make informed decisions.

- Attention to detail and a high degree of responsibility.

- Ability to work in a team and independently, initiative and proactivity.

**Bonuses:** System of motivation and bonuses for high results.

**Career growth:** Opportunities for professional development and career advancement.

**Comfortable conditions:** Modern office with necessary amenities.

 **Flexible schedule:** We value the balance between work and personal life.

**Supportive atmosphere:** Friendly team and support at all stages of work.

**Training:** The company provides training and development for new employees.

p>

 **Help with TCC:** The company undertakes to solve all issues related to territorial picking centers (TCC).

Our mission is to provide customers with high-quality support, helping to solve their problems and achieve set goals. We believe that the success of our company depends on the success of our employees, so we create all the conditions for their professional and personal growth.

If you have the necessary skills and want to develop in the field of conversion, join our team! Send your resume to telegram @firmaha for more information.
We are waiting for your applications!