Talent development and team training coach in Betterton, TOV

We are the "Betterton" network of ENT centers and hearing centers in Ukraine, we are looking for a Coach for talent development and Team training. About us: We have been working on the Ukrainian market since 2013. Today, we have a network of ENT centers in Kyiv (4 Centers in Kyiv) and Ukraine (4 Centers in regional centers). Over 87,379+ Patients are satisfied with our services. We give our patients the joy of hearing, breathing and speaking, surrounding everyone with our Care. Why us? 💡The opportunity to REALIZE yourself and your POTENTIAL in an ECOLOGICAL, SUSTAINABLE topic. A REAL opportunity to Build an EXCELLENT Business giving a lot of VALUE. Established Work. We are 100% cobblers with boots. Implemented and used: SRM system. Automation. Scripts, regulations. Motivation system for Doctors, Administrators. Quality Control Department. Powerful and Cool Management Team (Manager, Business Coach, Psychologist, Customer Service, HRD, Call Quality Control Officer, Others). More than 71%+ patients who come to us are regular patients. 🚀 You can see how our Administrators work at the link: https://youtu.be/8fesaF6D0_I?si=Don-Oq9s07Kztoaz Appointments with Doctors are scheduled 1-2 weeks in advance. Record conversion 83%; 94% conversion of patient attendance to appointments. This can only speak of one thing - high-quality reception, treatment, as well as complex solutions that we offer. Our Centers in Kyiv are among the leaders in the number of positive reviews on Google Maps with a rating of 4.9+ out of a maximum of 5 points. For an example, see one of our Centers at the link: https://maps.app.goo.gl/83U6XDUR79DsS8yc6 | https://maps.app.goo.gl/RaCM8aQsNvss7Eik7 Enrollment and number of patients is constantly increasing. In 2023, on average, each Center will visit more than 721+ Patients and receive 917+ incoming calls every month. Unlike other medical institutions, our Administrators use more than 100+ tools in their work, which enable them to work effectively, and we will teach you these skills. In 2023, we invested UAH 21,437 in the internal and external training of the 1st Administrator. We need an ACTIVE PERSON of RESULTS, not PROCESS. You know the difference between "DO" and "DO" and you shape and implement SOLUTIONS, not "come with problems". 💡 If you, confident in your abilities, set BOLD GOALS for yourself and always make efforts to achieve them, read the vacancy carefully and send your Resume. The key task of the COACH is to constantly develop and maintain the Team in a resourceful state. Main tasks: Work on the quality of call processing by our Administrators. Analyze CASES, develop SCRIPTS, identify GROWTH ZONES for each of the Administrators and work purposefully on them. 2. Conduct pre-training diagnostics and training preparation: draw up a training plan for all areas and everyone in the Team. 3. Collect and consolidate training requests from the Team on a monthly basis. 4. Conduct monthly training of the TEAM on the Clinic's areas of activity and provide post-training support. 5. Develop and implement modern training programs for the Team on an ongoing basis. Tired of reading? Do you want to work with us? Sign up for an interview and send your resume [feedback] 🚀Let's get you up to speedregarding work with the help of the Adaptation program, let's explain the features — it's easy, your WISH and do it! Advantages of working with us: The opportunity to learn both at external and internal events. The opportunity to influence, openness to the ideas and opinions of the entire Team. An original adaptation program for each newcomer. Unforgettable corporate parties, movie nights, poker. Remote work schedule, presence in the office is necessary at the general meeting and on the condition of training for the team. Office in Kyiv, 5 minutes from the Nyvka metro station. We work according to the schedule — Mon-Fri from 10:00 a.m. to 7:00 p.m. The opportunity to participate in new projects and be ready to implement them. ZP. Your active position is important to us, we appreciate not just a performer, but a person who is able to express his position, generate ideas and take responsibility! Our recruiter will definitely review all resumes and contact you within 2-3 working days , if your experience matches the requirements. To consider your resume, please send a RESUME with a PHOTO and write "Excellent start" in the accompanying letter