System administrator (user support, help desk) in Be Ukraine Think, Solve, Execute, TOV

System administrator (user support, help-desk).

Functional duties:

• Accept and process appeals from users. 
• Perform technical support for users remotely and in the office.
• Consult users.
• Regularly inform users about the progress of solving their applications.
• Conduct primary diagnostics and troubleshooting of computer equipment.

Requirements for candidates:

• Higher technical education (information technologies).
• Experience in a similar position (system administrator, service desk, help -desk, 1 line of support)- from 3 years.
• Administration and maintenance of OS Windows servers.
• Knowledge and experience with MS SQL, Oracle DBMS is desirable.
• li>Experience in user support.
• Knowledge and experience with Hyper-v, VMWare will be an added advantage.

Personal qualities:< /u>

• Written and verbal literacy.
• Respect and tolerance in attitude towards users, communication and customer orientation.
• Resistance to stress.
• Responsible attitude to work, punctuality.
• Ability and desire to learn.

We offer:

• Work in a friendly team of professionals.
• Opportunity for professional and career growth.
• Observance of all social standards (paid sick leave and vacations).
• The office is located in a new, comfortable business center near the Dorohozhichi station (there is a generator, batteries, Starlink and an equipped shelter).