System Administrator \ Technical Support in Home Games

We are looking for an experiencedsystem administrator for an office in the city of Kharkiv. You will be involved in the implementation of the new Service Desk system, updating the employee onboarding process, developing the supply scheme and setting up equipment worldwide, as well as updating the budgeting and warehouse management process.

Duties:

• Processing incoming requests, consulting users
• Resolving hardware and software issues, providing access, installing, configuring and supporting software
• Supporting and configuring workplaces in Playrix offices and for remote employees
• Maintenance of local office infrastructure
• Accounting of IT equipment movement
• Writing instructions for working with services and software
• Optimization and automation of current processes.

Requirements:< /p>

• Three years of technical support or Service Desk experience
• Excellent knowledge of the architecture of modern PCs and laptops, diagnostic and minor repair skills
• Knowledge of the principles of building and functioning of local and global networks. Experience in the construction and administration of Wi-Fi networks
• Experience in the administration of two operating systems from the list: Windows, Linux, macOS
• Skills in the administration of AD and virtualization systems
• Knowledge and skills in working with system software, its installation and configuration: Git clients, G-Suite, Adobe/Autodesk products, VPN services
• Experience in writing technical documentation and user guides.

  Would be an advantage:

• Cisco hardware administration experience, MikroTik;
• Programming skills (Python, PowerShell, Bash) ;
• Experience in budget formation or IT equipment procurement plans;
• Experience in working with equipment accounting systems, conducting equipment inventories.

What is important in a person:

• Proactivity and initiative;
• Organized and punctual;
• Ability to work in multitasking conditions without losing focus;

We offer:

• Competitive market salary in dollars.
• Work format: office in the city of Kharkiv. Possibility to work in a hybrid work format: 2-4 days in the office, the rest - remotely.< /li>
• DMS for employees, their partners and children, compensation for an online session with a psychologist.
• 100% salary during vacation or sick leave without extra certificates. And for special cases, there are additional days off.< /li>
• Supporting a healthy lifestyle and compensation for purchases of sports passes and subscriptions to fitness applications.
• Participation in the profileconferences and courses, as well as internal conferences.
• Discounts on English language courses.
• Entertaining contests, quizzes, hackathons, sports challenges in online mode.
• Own merch shop with domestic currency, where you can buy unique gifts. Currency can be obtained on significant dates, and it can also be earned by participating in various events and activities.