The company "24/7, a network of gas stations in Ukraine" is looking for a responsible and communicative IT technical support specialist / system administrator!System administrator, work remotelyWork schedule: 1 working day, two weekendsResponsibilities:Receiving and processing customer inquiries (phone, e-mail, online chat).Diagnosing and solving technical problems of users.Installing, configuring and updating software/hardware.Providing advice and instructions on using company products.Interact
The company "24/7, a network of gas stations in Ukraine" is looking for a responsible and communicative IT technical support specialist / system administrator!
System administrator, work remotely
Work schedule: 1 working day, two weekends
Responsibilities:
- Receiving and processing customer inquiries (phone, e-mail, online chat).
- Diagnosing and solving technical problems of users.
- Installing, configuring and updating software/hardware.
- Providing advice and instructions on using company products.
- Interaction with other departments to solve complex incidents.
- Reporting on completed tasks.
Requirements:
- Experience in a technical support position or in a related field from 1 year (preferred).
- Knowledge of operating systems Windows, Linux (basic level), mobile platforms.
- Understanding the principles of network operation (TCP/IP, VPN, DNS).
- Ability to quickly find and eliminate faults.
- Communication, stress resistance, responsibility.
- Desire to learn and develop in the field of IT.
- Knowledge of the English language at the level of reading technical documentation.
We offer:
- Competitive salary.
- Opportunities for training and promotion qualifications.
- Friendly team and comfortable working conditions.
- Official employment
- Work schedule 1/2
Join our team!
Write to Telegram or call +380 75 373 95 01 Dina