System Administrator in SupportYourApp

Are you skilled in resolving complex system and networking issues, and passionate about cutting-edge technology? Then we are waiting for you in our team.

SupportYourApp is looking for a System Administrator to join our team, where your skills in system and network management to keep our technology top-notch.

Ready to take on the challenge? See what it takes to become part of our team.

What you will do:

• Installation and configuration of a software;
• Management of user accounts;
• Configuration of the office network;
• Equipment and setting up the workstations;
• Consultation, and technical support;
• Collaboration with IT teams;
• Data backup and recovering;
• Technical documentation updates, and reporting;
• Monitoring, and troubleshoot of a system.

What you need to succeed in this role:

• Experience in a system or network administration, or a passion to develop this skill;
• Knowledge of computer networks and protocols, including basic network topology, OSI model, and network protocol principles;
• Experience in deploying and maintaining workstations on Windows, MacOS, and Linux.
• Experience in remote user support;
• Experience with Windows Server;
• Knowledge in working with network equipment;
• Capability of configuring hardware (servers and computers), and troubleshooting hardware issues;
• Experience with VPN and familiarity with protocols such as VPN, RDP, VDI, DNS, HTTP, and SSH;
• General knowledge of Bash or PowerShell scripting;
• Written and spoken English from Intermediate (B1) level or higher;
• Strong soft skills in user communication, teamwork, and proactivity.

Benefits:

• Flexible hours;
• Big and well-equipped art office (feel it! https://officesnapshots.com/2021/04/28/supportyourapp-offices-kyiv//);
• Inclusive international environment;
• Compensation in USD;
• Good bonuses for referring friends;
• Paid intensive training and probation;
• Work-life balance;
• Responsive management interested in your growth and long-lasting cooperation;
• Greenhouse conditions for self-development.