System Administrator in Genesis

System Administrator

Kyiv

Genesis is a Ukrainian co-founded IT company that builds global technology businesses together with the best entrepreneurs of Central and Eastern Europe.

As a co-founding company, Genesis first provides promising startups with the necessary resources and expertise for development, and then accompanies the project until it becomes an independent business. Currently, 25 projects are developing in our ecosystem in four main areas: mobile applications, online media, e-commerce and R&D.

We are currently looking for a System Administrator ( Helpdesk Engineer ) to support one of the companies in the Genesis ecosystem, who understands the importance of all operational processes and quality-adjusted work. You will be able to influence the stability of the work of all employees and, as a result, the achievement of business goals.

This job is for you if you want to:

• have an impact on processes and user satisfaction
• work with different types of technical tasks
• organize your work so that it is convenient for you and all teams
• get expertise from experienced teams of the Genesis ecosystem

• Accounting, preparation and issuance of working equipment
• Initial diagnosis and organization of equipment repair
• Solving technical problems from employees in the office and remotely via the Jira SD ticket system
• Help with technical support
• Preparation of new workspaces, issuing and deleting access to services and installing software
• Solving problems with the office network

This will require:

• Experience in the position of System Administrator from 2 to 4 years (L1,L2 Technical Support Engineer)
• Ability to work in Kyiv office (hybrid format)
• Basic understanding of network technologies including IP, TCP, UDP, Mac Address
• Knowledge of Windows and MacOS operating systems, including installing and uninstalling them, creating accounts and installing programs
• Flexibility in working with audio-video equipment, providing a high level of technical support
• li> Experience in the administration of Google Workspace, MacOS and mobile device management
• It is good to have experience with remote support tools and tracking systems
• Understanding of the basic principles of working with Access Management
• Basic knowledge of office peripheral maintenance

Advantages of working with us:

• Comfortable offices in Kyiv Podil with reliable shelters and the availability of uninterrupted internet, water supply and electricity in the office. You can not worry about the routine: breakfasts, lunches, many snacks and fruits, lounge areas and other benefits of office life are waiting for you here;
• Work in a stable and growing company, which will accelerate your personal growth;
• Flexible work schedule;
• Medical insurance in Ukraine;
• 20 working days of paid vacation per year, unlimited sick days;
• All equipment necessary for work;
• Compensation of the best courses on the market, corporate online meetings and lectures, a large library;
• Free running, volleyball, basketball, boxing, stretching and yoga training. Corporate discounts on gym memberships.

Join our team!