System Administrator in Headway

Headway is an EdTech startup that creates microlearning products. It is included in the GSV 150 list of the world's most influential companies transforming digital learning and specialist skills. The company is also on the list of the top 50 startups in Europe with the highest potential to become a "unicorn" within two years, according to market research by GP Bullhound, and was included in the list of the most promising startups in the field of digital education - The Europe EdTech 200 by the international analytical company HolonIQ. In 2023, Headway received the Allstars Awards — Allstar Company Challenge award, and CEO and founder Anton Pavlovsky became Entrepreneur of the Year. In terms of the scale of the event, the Allstars Awards are considered the "Oscars of the technology world." The company was founded in 2019. In 4 years, it grew from 3 to more than 200 people in the team and opened offices in Kyiv, Warsaw, Nicosia and London. Headway products help develop 80+ million people in the world through concise formats of educational content: samaras, courses, games, infographics. The main one is the Headway app. — The application is #1 in the world in the niche of book sales. — Included in the top ten educational applications by sales in the US on the App Store and Google Play. — Headway has been downloaded by more than 30M users worldwide. — Apple brings the application to the top of the App Store in 170+ countries. — In 2023, the application became App of the Day in the US five times in a row and received the Editor's Choice award from the App Store. Headway is Ukrainians who work for victory and launch initiatives to help their country. More details here. The core of our achievements and the main value is the team. We believe in people, shared values ​​and that the brave always find happiness. Together with our Product Manager Oleksandr, we are looking for a Helpdesk Engineer to join the team, who will ensure the stability, security of services for internal use and uninterrupted operation of technology and office equipment. Why this vacancy is interesting: — You will have the opportunity to be responsible for the infrastructure of the Headway company. — You will work with various engineering tasks. — You will become part of a professional team in which it is safe and easy to grow. What to do: — Administer Google Workspace, Slack, Notion. — Support migrations to new services and accounts. — To support the internal infrastructure of the company. — Diagnose and repair equipment, work with contractors. — To formulate a policy of repair and replacement of equipment. — Automate the process of employee appeals and their processing. Our ideal candidate has: **Our ideal candidate has:**— 1+ year of commercial experience operating and administering MacOS, Linux, Windows operating systems. — Experience in operating and configuring network equipment (Fortigate, Mikrotik, Aruba, EdgeCore, HP), understanding the basics of network technologies (TCP/IP, DNS, DHCP, NAT, FIreWall, VPN, Proxy, VLAN). Understanding the working principles of WiFi networks and the 802 standard. — Understanding the working principles of DNS records and SSL certificates. — Be able to monitor and configure LCDs, video surveillance, printers, office equipment. — Experience with Google Workspace and Slack. — Understanding the principles of operation of SSO solutions. — Confidence in multitasking conditions. — Strong organizational and communication skillsskills — Split the values ​​of the SELECT command. What we offer: Professional and personal growth — Access to the corporate knowledge base and professional communities from the first day of cooperation. — Personal development plan. — Compensation for learning English, studying at external trainings, seminars and courses, as well as Business and Management School for employees. — Lectures on psychology, culture, literature, history, info-hygiene, in order to comprehensively develop together. Your health is important to us — Medical insurance. — Corporate doctor and massage in the office. — 100% payment of sick leave. — Sports: stretching, yoga, boxing, etc. Hybrid mode of operation with the possibility of visiting the office You decide for yourself whether to work remotely, in the office or to combine these options. Our Kyiv office is open 24 hours a day and is equipped with reliable shelter, generators, satellite Internet and other facilities in case of blackouts or other emergency situations. We also have offices in Warsaw, Nicosia and London. Corporate vacations In addition to 20 working days of vacation, twice a year we all go on a one-week paid vacation to rest and recharge. Interested? Then send your resume! Together we are a force!