We are a Ukrainian innovative technology company that develops and manufactures robotic systems. We create solutions that work remotely on the ground, in the sky and at sea.
Requirements:
- Basic degree in Information Technology or related field.
- Certifications preferred (but not required) include CompTIA A+, Network+, Microsoft Certified: Windows Server Fundamentals, etc.
- Understanding basics of operating systems (Windows/Linux).
- Basic knowledge of network technologies (TCP/IP, DHCP, DNS).
- Knowledge of computer hardware principles.
>- Experience in a similar position is considered an advantage.
- Ability to learn quickly.
- Analytical thinking.
- Ability to work in a team.
- li>High level of responsibility and self-organization.
- Good communication skills.
Responsibilities:
- Provide technical support to users via email, phone or ticketing system.
- Resolve basic hardware, software, network and other IT issues.
- Logging, classification and escalation user requests as needed.
- Setting up workstations, installing and updating software.
- Performing regular hardware maintenance.
- Participating in the deployment of new projects, systems or updates.
- Maintaining documentation on issues of technical support and equipment maintenance.
- Conducting basic training for users on effective use of IT resources
We offer:
- Participation in the development of defense technologies in Ukraine
- Official employment
- Opportunity for career growth
- Free lunches
- Friendly staff