System Administrator in United Tech

We are looking for a System Administrator to join our team and provide seamless technical support in the office and for specialists, enabling our workspace and team to be productive.

Your main task is to provide timely and effective technical support to the team, ensure smooth onboarding and offboarding processes, and promptly resolve all IT inquiries within your competence. You will be responsible for the technical condition of office equipment and software, inventory management, coordinating orders and deliveries of equipment, as well as maintaining accurate reporting.

In addition to daily technical support, you will work on project tasks: creating FAQs for typical technical questions, solving equipment accounting issues and compiling a complete list of services used in the company. You will also work with office security systems, LCDs, CCTV cameras.

If you want to be the backbone of the technical stability of the team and are ready to develop your skills in IT operations and support, then this role will be the perfect next career step.

In this role you will

• Participate in all meetings and processes that require the participation of System Administrators
• employees
• Setting up, administering and ensuring the proper operation of employee equipment and office equipment
• Create accounts and manage necessary licenses
• Perform first-line technical support role
• Order, ship, record and depreciate equipment
• Work with documentation and spreadsheets
• Maintain blackout equipment: StarLink, EcoFlow, generators

Our match if you

• Have at least 6 months of experience in system administration
• You are oriented in the modern market of components, laptops and smartphones
• You know how to service equipment: disassemble and service a PC/laptop, install and configure various software, connect office equipment,
• You have skills in keeping records of equipment, you can confidently work with documents and large tables (Word/Excel)
• You know the basics information security and have basic knowledge of networks
• Experience of working with a large number of specialists
• You have strong communication skills, attentive, meticulous and ready to work in a team
• Able or able to work effectively under a dynamic load and perform several tasks at the same time
• Want to learn and develop in this field
• English - Intermediate and above
• Living in Kyiv and ready to visit the office during the first 2 weeks, then a hybrid cooperation format

Will be a plus

• Basic knowledge of Google Workspace and Atlassian (Jira, Confluence, Service Management)

What we offer

Support and care:

• 20 paid days off, 15 cents levi and 6 extra days for family events
• Up to 10 days off per year for public holidays
• 100% health insurance coverage
• Sports and equipment compensation
• Team building, corporate gifts and stylish merch
• Financial and legal support
• Saving place and support for those who joined the ranks of the Armed Forces
• Participation in social activities in support of Ukraine

Comfortable working environment:

• Work from our hub in Kyiv with a flexible schedule
• Get modern gadgets and tools for work

Contribution to your future:

• You will cooperate with an experienced team of Middle and Senior specialists, ready to share expertise and practical cases
• 70% of our heads and leaders grew up in the United Tech team - so you can too!
• You will go through a performance-oriented review and receive an Individual Plan Development (IPR)
• We will compensate your training in specialized courses and English classes
• You will use the corporate library, visit our book club and team knowledge-sharing meetings

Hiring process

• Intro Call
• Technical Interview
• Final Interview
• Reference Check
• Offer