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System administrator in TapOK
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TapOK
Role mission:Ensure stable and trouble-free operation of the contact center through prompt technical support of operators, administration of corporate services and control of technical readiness of new employees.
Skill and competence requirements:
experience in technical support (L1/L2) or more.Remote support experience.
Principles of operation of computer networks (LAN / WAN / Wi-Fi). communication.
Knowledge of Windows / macOS / Linux OS (user-level troubleshooting).
Knowledge of the principles of VPN operation.
Knowledge of the basics of information security (access, 2FA, passwords).
Working with corporate accounts and access roles.
Basics of cloud services.
Documentation of solutions and instructions.
Contact center support.
Maintenance of technical documentation and instructions.
Employee benefits companies:
Annual systematic salary review according to your achievements and market conditions.
The working day can start between 8:00 and 11:00 and end between 17:00 and 20:00.
Paid vacation (20 working days per year) and sick leave (neoblimited, upon request).
Corporate English language courses.
1 day off per year in honor of your or family's birthday.
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3 paid days off in case of the birth of a child, marriage or loss of a close relative.
Compensatory package:
Professional training and certifications.
Employees who actively use foreign languages at work>
marriage or loss of a close relative.
Corporate English language courses. style="font-weight: 400; font-style: normal; text-decoration: none">New Year and anniversary gifts.
Team-building corporate events.
Travel expenses (travel, accommodation, per diems).
Compensation under the "Cafeteria" system for individual needs
You can choose one or more options within the budget(3000 UAH/quarter):
Self-development courses.
Professional applications and resources.
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Experience matching.
- Interview with the recruiter. none">Interview with the manager. 700; font-style: normal; text-decoration: none"> We do not cooperate and do not allow candidates from Russia and Belarus to participate in the recruitment process.
