System administrator in Akordado, TOV

IT specialist / System administrator (restaurant chain)

Purpose of the position:
Ensuring smooth operation of the IT infrastructure of the restaurant chain: configuration and support of cash register, banking, network and video equipment, software (in particular Syrve/iiko), as well as technical support personnel.

Main duties1. IT infrastructure administration

• Maintenance and configuration of local networks in restaurants (LAN, Wi-Fi, VPN).

• Monitoring the operation of servers, routers, POS terminals, printers, video surveillance systems and other equipment.

• Data backup and recovery.

• Maintenance and configuration network peripherals (printers, scanners, cash registers, waiters' tablets).

2. Cash register equipment and bank terminals

• Installation, configuration and updating of POS terminals and fiscal registers.

• Integration of bank terminals with the Syrve system.

• Elimination of technical failures, testing of transactions, connection of new devices.

3. Syrve system (iiko)

• Administration and support of the Syrve software complex.

• Setting up points of sale, menus, warehouses, user roles.

• Interaction with the technical support of the supplier.

• Consulting and training of employees.

4. Video surveillance

• Design, installation and configuration of video surveillance systems.

• Selection and installation of cameras, recorders, PoE switches.

• Setting up remote access and saving video archives.

• Regular equipment diagnostics and troubleshooting.

5. Technical support of users

• Processing employee appeals (online/visits).

• Training users to work with Syrve, POS terminals and office applications.

• Keeping a helpdesk log and documentation of solutions.

6. Information security

• Creation and administration of user accounts.

• Control of access to resources, relevance of antivirus protection.

• Ensuring the preservation and confidentiality of data.

Requirements for the candidate

• Experience as a system administrator or IT specialist - from 2 years.

• Understanding of LAN/Wi-Fi/VPN networks, knowledge of TCP/IP.

• Experience of working with Syrve / iiko.

• Practical skills of working with bank POS terminals.

• Experience of installation and administration of video surveillance (Hikvision, Dahua, Ezviz, Uniview, etc.).

• Knowledge of Windows OS (Server, 10/11), basic Linux skills.

• Communication, attentiveness, responsibility.

Will be an advantage

• Experience of supporting several locations at the same time (restaurants, retail, coffee shops).

• Knowledge of Google Workspace afor Microsoft 365.

• Skills for working with 1C/BAS.

• Availability of own car for trips (if necessary).