Support Specialist (work with reviews) in SKELAR

SKELAR is a venture builder that builds international IT companies according to the rules of the world of venture investments. Together with our co-founders, we are gathering strong teams to launch tech businesses and win in global markets. We are currently looking for a responsible and creative user interaction specialist for one of our portfolio businesses. What tasks are waiting for you:— Respond to feedback left by users focusing on scripts;— Cooperate with the support team to solve individual cases;— Respond to user comments and messages in profiles of various social networks (Facebook, Twitter, Instagram, Reddit, Medium, Tik Tok);— Use various sales techniques (upsells) to attract users to the platform and increase their performance;— Practice crowd marketing (proactively search for relevant pages and discussions on the network, engage in conversations and build interaction with the target audience);— Monitor metrics and create reports. Candidate requirements:— Fluency in written English at the Upper-Intermediate/Advanced level;— Strong skills of lively, polite, meaningful and creative communication;— Experience using systems such as Zendesk;— Experience in working with social networks or copywriting will be a plus. Working conditions:— Schedule 5/2; remote format; day shifts; fixed time shifts; — Team work with the possibility of functional growth; — Fixed salary. SKELAR is an environment for self-realization of people who are able to create successful companies. We call such companies the next big everything. We believe in their power and scale. We plan to continue to develop tech businesses, conquer global markets and work for the victory of Ukraine Click Apply to Position and join the team!