Support Specialist with English (late shifts) in Pharmbills

Pharmbills is a leading American outstaffing company that works in such areas as healthcare, real estate, finance, accounting and auditing, document management, IT support and customer service. Our clients are leaders of the IT industry, financial and healthcare holdings. Skills: Upper-Intermediate level of English; strong analytical skills; attention to detail; proactivity; excellent communication and presentation skills; flexibility, results-oriented, with an "everything can be done" approach; ability to work independently find solutions; the ability to solve non-standard situations in a diplomatic way. Responsibilities: first-class service for all customers, both internal and external; work on outgoing calls with therapists, insurance companies, providing information on patient accounts; analysis and entering/updating data in medical records of patients; checking the availability and compliance of the patient insurance policy; documenting the process of invoicing and payments to the client's cloud record for further monitoring; monthly work with reporting in accordance with requests; resolving all inquiries regarding internal system tickets as assigned; understanding information security risks, including accurate and timely reporting of all adverse incidents, as described in the company's policies; adhere to the principles of data security and patient confidentiality by observing ethical standards when performing official duties and when interacting with patients, colleagues and medical workers. What we offer: the opportunity to work in an American company under the leadership of the best coaches; an individual career development plan (the opportunity to become a manager teams for 6 months of work); medical insurance; professional development with various internal trainings and seminars, access to a large library, English language practice with speakers; a choice of cooperation format: remote work is possible, office work with light and Internet is also possible; taxi home at the end of the working day working conditions of the office; fixed working day according to the New York schedule (from 15:00 to 24:00, from 16:00 to 1:00 in Kyiv), without overtime; fast and modern equipment is necessary for working from home; a united and enthusiastic team - you will always have the opportunity to exchange knowledge, study and professional development; for the best - internship in the USA.