Support Specialist (reviews/social media) in SKELAR

SKELAR is a venture builder that builds international IT companies through the rules of the venture investment world. Together with our co-founders, we are gathering strong teams to launch tech businesses and win in global markets. We are currently looking for a responsible creative specialist to interact with users of our portfolio businesses. What tasks await you: —Respond to feedback left by users, focusing on scripts;—Cooperate with the support team to solve individual cases;—Respond to user comments and messages on the profiles of various social networks (Facebook, Twitter, Instagram, Reddit, Medium, Tik Tok);—Use various sales techniques (upsells) to attract users to the platform and increase their performance;—Practice crowd marketing (proactive search for relevant discussion pages on the network, engaging in conversations and building interaction with the target audience);—Control metrics and drawing up reports. Pre-candidate requirements: —Fluency in written English at the Upper-Intermediate/Advanced level;—Strong skills of lively, polite, meaningful and creative communication;—Experience in using systems such as Zendesk; —Experience of working with social networks or copywriting will be a plus. Working conditions: —Schedule 5/2; remote format; fixed time shifts;—Working in a team with the possibility of functional growth;—Fixed salary. SKELAR is an environment for self-realization of people who are able to create successful companies. We call cleaning companies the next big everything. We believe in the power of scale. We plan to further develop tech businesses, conquer global markets and work for the victory of Ukraine 🇺🇦 Click Apply to Position and join the team!