Support Software Engineer (L2) in Servio Soft

Servio Soft is among the top 5 IT companies developing software for hotels and restaurants for 17 years in the markets of Ukraine, Kazakhstan, Uzbekistan, Kyrgyzstan and Poland. In Ukraine, our company's offices are located in Kyiv, Lviv, and Dnipro. More than 7,000 customers in different countries use our company's products on the SERVIO platform. We value everyone's work and time, providing a lot of opportunities for professional development and career growth. Working at Servio Soft means working in a friendly and inspiring atmosphere, in a comfortable office. Detailed information about the company: https://www.youtube.com/watch?v=VZvkGAMTekchttps://expertsolution.com.ua/https://www.facebook.com/expertsolution2006https://www.instagram.com/servio_pos /Quick career opportunity for the second line of support, QA and analytics Duties: Servio software administration (filling in directories, setting up access rights, adding additional interfaces); Consulting users on Servio software (telephony, requests in the system, chat bots); Update /writing instructions for revisions; Testing the results of revisions; Quality control of implemented works, as well as analysis of errors that occur in the operation of the program at the request of users; Participation in the development of technical tasks for programmers, regarding the revision of the functionality of the program and troubleshooting. Necessary skills: Experience in working with any CRM, ERP or accounting systems from the 1st year; Higher technical, accounting or hotel and restaurant education; Good level of IT literacy; Ability to quickly learn and understand previously unfamiliar tools and systems; Competent oral and written language; We offer: Paid training, mentor support at all stages ;Quick opportunity for career growth;Working in an international company;Official employment: stable and hourly wages;Standard work schedule 5/2 from 9:00 a.m. to 6:00 p.m.;Tea, coffee and other pleasant bonuses;Comfortable office 5 minutes from Kontraktova ploshcha metro station Salary: rate + annual bonus.