Support Software Engineer (L2) in Servio Soft

Servio Soft is among the top 5 IT companies developing software for hotels and restaurants for 17 years in the markets of Ukraine, Kazakhstan, Uzbekistan, Kyrgyzstan and Poland. In Ukraine, our company's offices are located in Kyiv, Lviv, and Dnipro. More than 7,000 customers in different countries use our company's products on the SERVIO platform. We value everyone's work and time, providing a lot of opportunities for professional development and career growth. Working at Servio Soft means working in a friendly and inspiring atmosphere, in a comfortable office. Detailed information about the company: https://www.youtube.com/watch?v=VZvkGAMTekchttps://expertsolution.com.ua/https://www.facebook.com/expertsolution2006https://www.instagram.com/servio_pos /A quick opportunity for career growth in the second line of support, QA or Analytics Duties: Administering Servio software (filling in directories, setting access rights, adding additional interfaces); Consulting users on Servio software (telephony, requests in the system, chat bots ); Updating/writing instructions for improvements; Testing the results of improvements; Quality control of implemented works, as well as analysis of errors that occur in the Work of the program at the request of users; Participation in the development of technical tasks for programmers, regarding the finalization of the program's functionality and troubleshooting. Necessary skills: Experience with any CRM, ERP or accounting systems from the 1st year; Higher technical or accounting education; Good level of IT literacy; Ability to quickly learn and understand previously unfamiliar tools and systems; Competent oral and written language; We offer: Paid training, mentor support at all stages; Rapid career growth opportunity; Work in an international company; Official employment : stable and timely payment of labor; Standard work schedule 5/2 from 9:00 to 18:00; Tea, coffee and other pleasant bonuses; Comfortable office 5 minutes from Kontraktova ploshcha metro station; Labor payment: rate + annual bonus.