Support Service Specialist (English) in Cleverr

If you know how to express your thoughts in English, understand native speakers and are not afraid to put your skills into practice, come to us!

Here you will be able to improve your spoken and written English skills, learn to solve customer requests and problems quickly and efficiently, and also gain work experience in an experienced company that is constantly developing . We are interested in the development of our employees, so you will always receive timely feedback on your work and advice on improving results. We pay for your training from day one and offer nice financial bonuses for achieving personal and team goals. Ready to grow? Are you not afraid of professional challenges? Then we are waiting for you!

Duties:< /p>

• Help for customers from English-speaking countries 24/7. No cold calls!
• Working on a flexible schedule in three shifts(morning, day, night).
• Providing help by answering phone calls, communicating in chat and e-mail.
• Processing orders in the CRM system.
• Cooperation with other team players to achieve common goals.
• Resolving various customer requests to achieve their satisfaction.

Our ideal candidate:

• Attentive, communicative, stress-resistant, sensitive and caring.
• Possesses written and spoken English at the upper-intermediate/advanced.
• Can clearly express opinions and justify them in English,
• Team player.
• Can analyze different situations and find solutions while remaining calm.
• Has computer literacy. Basic understanding and ability to use MS Word, Excel, PowerPoint, and Chrome.
• Applies to multitasking and can switch quickly between tasks,
• Able to learn and respond quickly in a dynamic environment
• /ul>

  It will be a big plus:

  • Experience of working with CRM systems.
  • Experience of communicating with native speakers.
  • Customer service skills and experience.
  • li>

  We can offer you:

  < ul style="font-style: normal; font-weight: 400">
• Fixed salary and bonuses for personal achievements.
• Timely payment twice a month.
• Opportunity rapid career growth with a corresponding salary increase.
• Official employment from the first day of training.
• 24 days of paid vacation, 15 days of unpaid vacation per year.
• Flexible schedule.
• Opportunity to constantly develop and improve your skills, thanks to internal and external trainings.
• Participate in various team meetings, courses, other corporate events.