Support service specialist (chats, incoming calls) in Raventa logistics

Responsibilities:

• Processing incoming customer requests in chats and by phone;

• Providing advice on company services;

• Registering requests in the CRM system;

• Resolving typical requests, transferring complex issues to responsible specialists;

• Maintaining a high level service and a positive image of the company.

Requirements:

• Competent written and spoken Ukrainian;

• Confident use of a PC (chat platforms, CRM systems, office programs);

• Politeness, attention to detail, stress resistance;

• Experience in the field of support customers will be an advantage, but not mandatory;

• Desire to develop in the field of logistics.

We offer:

• Stable salary (rate + performance bonuses);

• Work schedule: Mon-Fri, 11:00–20:00;

• Comfortable office and modern work tools;

• Training and support during the adaptation phase;

• Career growth opportunities in a stable company.

If you are looking for a stable job with a friendly atmosphere where your attentiveness and sociability are valued — join us!