Support Service Specialist, Chat Manager (Remote) in Portal Media

Media Portal is a place where ideas become reality. We specialize in creating unique advertising campaigns and know how to implement creativity in each project. We are currently looking for a Support Specialist, Chat Manager (remote). This position is an ideal starting point for those who want to work with people, learn quickly and see the results of their work every day.

What we offer:

• Decent pay: UAH 50,000 - 70,000

• Transparent bonus system — earn more by achieving real results (speed, accuracy, quality).

• Remote format - no need to spend time on the road or follow the office dress code.

• Work stability - payments without delays, a clear schedule and a clear scope of tasks.

• Team support — we do not leave alone with difficulties, there is someone to advise, explain, help.

We are looking for a person who comfortable working with text and people: you write confidently in Ukrainian, keep a clear and calm tone in correspondence, do not get confused in several chats at the same time and are not afraid to clarify if something is unclear. 

Your duties:

• Correspond with customers in chats and e-mail.

• Respond to requests quickly, calmly and clearly - according to internal standards.

• Refer more complex requests to colleagues if necessary.

• Support the overall quality of the service - every message should leave a positive impression.

Don't delay - join Portal Media
Send your resume or a few words about yourself - and we will respond soon!