A representative of the support service with knowledge of the English language in EvoPlay

Do you want to become a part of the team of an international IT company, which is included in the TOP 5 largest IT firms of Ukraine? Do you know English at a high level, but there is no place to practice? Join our team. The job includes customer support by advising existing users in online chat. Does not involve sales. Requirements: - Knowledge of the English language (above average). - Knowledge of PC only at the level of a confident user. - Ability to work with large amounts of information and willingness to learn; - Communication skills; - Persistence. Responsibilities: Interaction with users: - provision of qualified consulting assistance on the technical and financial part of products using communication channels: online chat, telephone. Interaction with other departments of the company: - forwarding requests to solve technical and financial difficulties of users and receiving feedback for the purpose of further informing users;- informing about detected problems or errors on supported resources. We offer now: - Shift work schedule: 2/2/2. 2 day shifts (07:00 - 19:00), 2 weekends, 2 night shifts (19:00 - 07:00); - L&D center with courses for employees and top managers; - Rotation program; Electronic library of knowledge where you you can find information for self-development, technical and business literature. - Lectures on various topics (for example, about volunteering, donation, Ukrainian cinema, proper nutrition, author's course on first aid) - Platform for personal development - there are courses, articles and lectures on topics relevant to Evoplay employees (for example: procrastination, combating stress, self-confidence).- Referral program - referral bonus. Stable salary payments; - Evoplay discount program; - Group discussions and individual sessions with a corporate psychologist.