Support service operator at a logistics company (Troyeshchyna) in SkladUSA

The company SkladUSA is a full-fledged non-transit FBM/FBA warehouse in the USA. The main direction of the company's work is order fulfillment services for manufacturers and sellers of handmade goods on foreign marketplaces - Etsy, Ebay, Amazon and others. We provide the services of receiving and processing goods, storing and sending them all over the world, as well as processing returns. REQUIREMENTS: High communication skills and the ability to resolve conflict situations Basic computer skills Experience in the field of support services will be an added advantage Fluency in the Ukrainian language Intermediate (and above) level of English language skills; DUTIES: Work in ServiceDesk systems: email, chats, answering calls, consulting customers by phone (not cold calls) WORKING CONDITIONS: Work schedule: MON-FRI 9:00-18:00 (one/two shifts per month on a day off)Trial period - 2 months Location: zh\m Troyeshchyna, Zakrevskogo 34E Decent pay Friendly team By the way, here is where you can get to know us better: https://skladusa.com/