Support operator in EvoPlay

EvoPlay is an international IT company that occupies a leading position in the development of software products and solutions for the gaming industry.

We are looking for a Help Desk Operator who will join our Customer Support Department in the company's Contact Center. Your main task is to ensure a flawless interaction with our users.

What you will do:

• Advise users on technical and financial issues of our products through various communication channels (chat, calls).
• Inform customers of our products, their characteristics and current promotions .
• Interact with other departments to communicate requests, resolve technical issues and provide feedback to customers.
• Report on detected problems or errors on company resources.

What we expect:

• High level of command of the Ukrainian language (oral and written).
• Willingness to learn and work with large amounts of information.
• Communication and self-organization are your strengths.

What we offer:

• Monthly bonuses for your efforts and achievements.
• Medical insurance(after 6 months of work in the company).
• Work schedule: Shift, 2/ 2.
  • Day shift: 7:00 a.m. to 7:00 p.m.
  • Night shift: 7:00 p.m. to 7:00 a.m. (Also ready to discuss your option).
  • L&D center with courses for employees and top managers, rotation program.
  • Self-learning library with access to paid courses.
  • Discount program Evoplay.< /li>
  • Sessions with a psychologist to support your emotional health.

  If you are looking for an opportunity to develop in a dynamic company and are ready to join our team - we are looking forward to your application!