Support Service Manager (Marketplace) in Rozetka

The most popular online store Rozetka.ua is looking for a "Support Service Manager (Marketplace)". ROZETKA is the largest online retailer and one of the most technological e-commerce projects in Ukraine. Our mission is to be a universal assistant for choosing any product on the Internet. Come with us! What you will be doing: Processing incoming requests (letters and telephone calls: 45-70 per day) from sellers who are connected to the logistics service according to their line of work. Monitoring the fulfillment of the requirements of the contract for the provision of services. Informing sellers about violations of the requirements of the contract for the provision of services or their representatives. To monitor, control and solve problems related to the delivery of shipments within the framework of the logistics service in his line of work. This requires: knowledge of the principles of document management; high level of knowledge of Microsoft Excel; willingness to work overtime; punctuality, accuracy, discipline; attention to details; work experience in a similar position (will be an advantage); knowledge of XML / YML files, Excel will be a huge plus. For our part, we offer: official employment from the first working day; decent and timely remuneration; paid vacation - 24 calendar days a year and paid sick leave; work in the office at . m. Taras Shevchenko; work schedule: 5/2 (floating weekend) from 8:00 - 17:00 / 9:00 - 18:00 / 10:00 - 19:00; friendly and professional staff; corporate discounts. How does it work in ROZETKA? A frank book about the company, its team and values ​​http://book.rozetka.ua/We will be glad to have you in the ROZETKA team! By sending us your resume containing personal data, you express your consent to their processing in accordance with the current legislation of Ukraine on personal data .