Support Operator in MasterCRM

We are the MasterCRM company, a partner of the Creatio platform vendor. With more than 5 years of experience, more than 80 successfully launched projects and clients in many countries around the world, we help businesses accelerate and automate their own processes. What will you do? We are currently looking for a communicative and energetic support operator who will monitor chats (Telegram, Portal) with customers, communicate through various channels, solve typical problems, initiate and transfer requests from customers to the line above. Our ideal candidate: Has excellent communication skills A person who is ready to learn quickly and show an individual approach to each client A person with an analytical mindset who easily able to build schemes, connections and think systematically in the head Team player, attentive to details and capable of finding compromises A person who can work with documentation without problems Will be a plus: Understanding the philosophy of CRM systems, experience working with any CRM systems (Creatio , Zoho, Dynamics). chat format, e-mail, telephone format. Conducting internal and external meetings, clarifying issues. Fixing solutions to typical issues in documentation (KCS). What we offer: Competitive level of payment. Qualification improvement through internal training. Absence of strict regulations, flexible approach and free communication in the team. Possibility to work in the office or remotely. Paid vacation. Planned revision of the level of payment. Possibility to work in the office with a generator and stable connection. We are waiting for your resume!