Support Monitoring Manager in EvoPlay

We are looking for a Support Monitoring Manager

Evoplay is one of the leading product IT companies of Ukraine that operates on the international market and creates complex B2B solutions for the online gaming industry.

The project is abilling platform for electronic payments that provides transaction processing through various payment methods and providers.

Responsibilities:

• Conducting daily monitoring of the stability of e-commerce projects;

• Control of online payments and quick response to failures;

• Analysis of the reason for failure of payment methods and prompt elimination problems;

• Interaction with internal teams and external payment providers;

• Ensuring efficient and uninterrupted functioning of the payment system.

Requirements:

Must have:

• Experience working with large volumes of data in a high-volume environment;

• Quick analytical thinking and the ability to make informed decisions in a nutshell deadlines;

• Practical skills of working with Excel (analysis, filtering, data processing);

Nice to have:

• Adaptability and stress resistance in a dynamic environment.

We offer:

• Self-learning library, access to paid courses;

• Group discussions and individual sessions with a psychologist;

  
  

• Paid vacation and sick leave;

• Day off on birthday;

• Health insurance;

• Hand-held office near the subway in the city center;

• Anniversary gifts;

• L&D center with courses for employees.

• Shift schedule:

  • 2 day shifts (08:00-20:00)

  • 2 weekends

  • (20:00–08:000)

  • The possibility of exchanging changes with colleagues.

Send your resume - we are waiting for you!