Support manager (relocation to Cyprus) in EvoPlay

The project is a billing platform for making electronic payments using various methods with high bandwidth. First of all, the tasks are high availability of the service and security of payment processing. Our platform is certified according to PCI DSS and developed using modern technologies. The company offers: Relocation to Cyprus (at the expense of the company); Housing rent compensation; L&D center with courses for employees and top managers; Rotation program; Self-learning library, access to paid courses; Stable salary payments; Social package (vacation, sick days, sick days, health insurance); Group discussions and individual sessions with a corporate psychologist. Responsibilities: Timely processing of requests from the Contact Center; Identification and resolution of mass transaction problems; Communication with by related departments; Communication with providers of payment solutions, response to requests; Daily reporting of tickets (number, providers, statuses and types). We offer excellent working conditions: Competitive salary; Professional development program with an upward revision of the employee's income; Schedule 5 \2. We also provide: Full training necessary for work; Comfortable workplace, all necessary equipment; Modern office.