Support Manager for a betting company (not remotely, paid training) in Litvinchuk M.I., FOP

A company in the field of sports analytics and online services invites a Support Manager to work in the office.

We are looking for a responsible and customer-oriented specialist who will help users promptly resolve inquiries and provide quality service. Work experience is not required - full paid training and support from a mentor is provided.

Main duties:

• Consulting customers in chat and through the internal support system

• Providing information about the operation of the service, accounts and operations

• Assisting in solving technical and financial issues requests

• Transferring complex requests to the relevant departments

• Fixing requests and maintaining internal reports

• Adherence to service standards and internal regulations

Requirements for the candidate:

• Competent written language

• Ability to work with a PC on confident level

• Attention and responsibility

• Resistance to stress and the ability to work in multitasking mode

• Orientation on quality service

• Experience in customer support will be an advantage, but not mandatory

We offer:

• Paid training and support mentor

• Competitive salary (rate + bonuses)

• Stable payments without delays

• Fully office format: from 09:00 to 18:00, from Mon to Fri

• Comfortable working conditions

• Opportunity for professional and career growth

We are looking for a specialist who appreciates order at work, knows how to communicate with customers and wants to develop in a stable company.

If you are interested in working in a team with clear processes and the opportunity to learn, send your resume to further consideration of the candidacy.