Support manager at the bookmaker office in Arhi Dim

Do you like communication, find answers quickly and know how to remain calm even in difficult situations? 
Then we are looking for you! There is an open vacancy for a Support manager in a bookmaker company.

What needs to be done:

Advise customers in chat, by email or by phone.
Help with registration, rates, payments and technical issues.
Promptly resolve appeals and transfer complex cases to the appropriate departments.
Fix requests in the internal system.
Comply with standards service and quality of communication.

What we expect from you:

Experience in support or customer service (will be an advantage).
Competent written and spoken Ukrainian.
Ability to learn quickly and work with a large amount of information.
Resistance to stress and customer orientation.
Willingness to work in a flexible schedule.

What we are we offer:

Schedule: 5/2.
Training and support at the start.
The possibility of career growth to senior support or team lead.
Stable salary payment and comfortable working conditions.

Do you want to work in a dynamic field and become part of a strong team? Send your resume - let's get to know each other