Support Manager in DNIPRO-M, OOO

The market leader of DNIPRO-M tools is looking for a Support Manager! Our goal is to help people create and improve the world around them with their own hands with pleasure, thereby developing a culture of craftsmanship. It is worth knowing about us before sending a review: we are from Ukraine and have already been introduced on the European market, a network of 500 branded stores in Ukraine, a network of 130+ service centers #1 among monobrand networks of the tool What we expect from you: IT or technical education - will be an advantage Experience of working in user support, technical support (Retail, Internet providers) from 6 months Skills of confident work with a PC Work with 1C , experience with CRM systems will be an advantage. Analytical thinking and attention to details. Communicability and the ability to understand people and communicate with different types of clients. The ability to work in a team. Stress resistance and responsibility. - processes by which store employees work (receiving goods, shipping orders, etc.) Communication, transfer of information to other departments of the company Checking payments in Internet banking Processing of client refunds )charged team, mutuality of work with international projects (presented in three European countries), horizontal and/or vertical career growth, transfers to and from the T. Shevchenko metro station, an individual system of discounts in the WOG gas station network, trainings and business events from our Academy of Corporate Development, unlimited coffee-breaks, goodies and fruits in the office schedule of work 5/2 (weekend floating) from 08:00 to 20:00 (9 working hours) See you at DNIPRO-M!