Support manager in Alex-Group

The company "Alex-Group" is a leading provider of services in the field of technologies and information systems. We specialize in the development and implementation of innovative solutions for enterprises of various industries. We are currently looking for a qualified and responsible person for the position of "Support Manager" in our office in the city of Dnipro. Duties: - Provide advice and technical support to customers by phone, e-mail and chat - Solve technical problems and user requests - Keep records and documenting customer requests - Cooperate with other company departments to solve complex issues and clarify customer requirements - Maintain knowledge base and documentation Requirements: - Experience in the field of technical customer support is welcome - Knowledge of computer systems and software - Ability to effectively communicate and work with customers - High responsibility and result-oriented - Ability to work in a team and make decisions under limited time. Advantages: - Competitive salary and bonus system - Rate 16,000 + 4,000 stable bonus + bonuses for work - Possibility of professional development and acquiring new skills - Friendly and professional colleagues - Comfortable workplace and modern equipment - If you have a desire to join our team and develop with us, send your resume. We are happy to welcome new talented employees!