Support manager in Relokia

Support manager

Тернопіль

Relokia product is looking for a Support Manager for our products — the application developer for a customer support platform.

Together, we assist our customers in problems solving appeared in their businesses.

Our expectations for you:

• Proficiency in English (written and spoken) — the level should be not less than B2 (obligatory) .
• The work team skills.
• Proficient computer skills.
• Experience in customer service.

In this role, you’ll get to:

• Client consulting out your product’s features and specific options.
• The technical inquiries resolution of clients.
• Client communication via email, phone calls, and video calls.

Why Relokia?

• The goal-directed team.
• Official employment.
• Total remuneration package.
• Social package (paid holiday and sick leave).
• Regular and competitive remuneration that grows regarding the development of your professional skills.
• Opportunities for the realization of your ideas.
• Convenient office in the city center.
• Flexible remote work after the end of the adaptation period is possible
• The professional training is at the company’s expense.
• The compensation for English classes.
• The shift work schedule.
• Gifts to the work anniversaries from the company.

Still have any questions? Give us a call, we will be happy to get to know you!

Are you ready to start working now? Send a resume.

Become a part of Relokia’s success! We believe that every employee, as people, in particular, create the company’s history.