Support Manager in OFMS LTD

We are looking for an experienced Support Manager to play a key role in communicating with our customers.

If, you have:

- Experience of Support Manager for at least 1 year, with English-speaking clients.

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- Confident command of the English language in both written and oral forms;

- Excellent communication skills and ability to work in a team;

- Independence, responsibility and ability plan your time clearly.

Your tasks:

- Work from 4:00 p.m. to 00:00, if there is an opportunity to work later, it will be a big plus;

- Identify and write down the most frequent questions, write quick answers to them;
- Update the product user manual;
- Additional customer training;
- It is desirable, but not necessary, to have the ambition to build Support and the support department from scratch.

What we are happy to offer:

- Regular performance reviews (every 6 months).

- Competitive salary.

- Payment twice a month .

- Trial period - 2 months.

- 20 paid vacation days.

- 10 sick days.

- Flexible schedule work.

- Completely remote work format.