Support Manager in Grain Track

It is important for us: You have at least one year of experience as a Support Manager; You speak English at the B2+ level; You have experience working with ERP/CRM systems; You have excellent communication and negotiation skills. Professional knowledge of Notion, Excel, 1C or MeDoc programs It will be spit: Risk management and communication skills. Economic education. Hello, we are a product IT company that has been on the market since 2015. The Grain Track product is a CTRM system for managing business processes of grain traders: counterparties, supply chain, logistics, payments and documents. We are looking for talented technical support specialists for office employment in Kyiv: ,[- Support and building relationships with the client;, - Managing the client's subscription;, - Increasing the level of client satisfaction;, - Cooperation within the team;, - Testing new tasks that were made to the client's order;, - Provide the client with monthly reports by e-mail;, - Working with Notion (updating tasks, client cards, etc.)] Requirements: CRM, ERP, Excel, SQL, Notion Tools: . Additionally: Training budget, Modern office.