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Support Manager in Mriya
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Mriya
Support Manager
Kyiv
Mriya is an educational app for students, parents/guardians and teachers that inspires learning and helps everyone find themselves in today's world. If you want to be part of a team of people who are changing the approach to education, please respond to the vacancy as soon as possible!
At the moment, our application needs a person in the support team who will love to communicate and help users get a positive experience from working with application
br/>—The ability to quickly decide to respond to requests and find the necessary information—The ability to work in a team
—A confident level of working with a computer and office programs
—Fluency in written and in spoken Ukrainian
—Laptop and headset
What will you do:
—Solve technical problems, answer questions and take care of Mria users
—Process applications efficiently and quickly
Your work in the Dream team:
—Full time
—The first two months — work in the office (there is a shelter), after - a hybrid schedule
- Work on a project that is really important for Ukraine
- Dream Team in the true sense of the word
Hiring stages: interview with HR -> interview with Head of Support -> interview with project managers
