Support Manager in Wild Wild Group

We are looking for a Support Manager - a person who likes order in chats, quickly navigates systems and does not get lost during multitasking.

It is possible without commercial experience, but attentiveness, speed and responsibility are must-haves.

What you will do:

• monitor the work of our systems and bots (find and fix small errors);
• work with CRM, spreadsheets and internal tools;
• conduct basic analytics and update data;
• help with access, integrations and subscriptions;
• communicate with clients and internal teams (dev, QA, farm, push);
• form simple tasks and maintain processes

From you:

• confident use of a PC / laptop;
• work with browsers and messengers;
• active communication in chats in different languages (is it possible through a translator??);
• basic Google Sheets / Docs skills;
• ability to learn quickly and not get lost in tasks.

Will plus:

• experience in iGaming;
• experience in support / customer service.

What we provide:

• full remote, flexible work schedule (day and night shifts).
• 24 days of vacation + day off for holidays + sick leave.
• corporate English, access to courses and internal libraries.
• full FOP support.
• a mentor for the adaptation period.
• gifts on important dates are not random, but chosen from your wish list.
• atmospheric online and offline events, join our evening battles: poker, mafia, CS, Dota.

Interested to try? Send resume to Telegram: @Dasha_recruiter_wwg