Support manager in Lanco Consulting

We are a dynamic and innovative company specializing in providing high-quality customer support services. Our mission is to provide an exceptional level of service, helping our clients to solve any issues and achieve their goals. We pride ourselves on our team of professionals who work in a friendly and supportive environment.

**Essential Responsibilities:**

- Provide timely and accurate customer support via phone, email and in the chat.

- Identify customer needs and help in the use of specific functions and services.

- Update the internal CRM system with information about customer requests.

- Collaborate with other departments to ensure uninterrupted customer service.

- Effectively manage time to complete tasks in a timely manner.

**Requirements:**

- Excellent knowledge of spoken and written English. ( minimum B2 )

- High communication skills and ability to solve problems.

- Ability to work in a team and independently.

- Attention to details and a high degree of responsibility .

- PC and office software skills.

**Bonuses:** Motivation and bonus system for high results.

* *Career growth:** Opportunities for professional development and career advancement.

**Comfortable conditions:** Modern office with necessary amenities.

**Flexible schedule: ** We value the balance between work and personal life.

**Supportive atmosphere:** Friendly team and support at all stages of work.

**Training:** The company provides training and development for new employees.

**Solving TCC issues:** We fully handle all TCC issues, providing our employees with legal and administrative support.

Our mission — provide high-quality support to clients, helping them solve their problems and achieve their goals. We believe that the success of our company depends on the success of our employees, so we create all the conditions for their professional and personal growth.

If you have the necessary skills and want to develop in the field of customer support, join to our team! Send your resume to telegram for more information.
We are waiting for your applications!