Support engineer (with some DevOps responsibilities) in Apriorit

Apriorit is a software engineering company founded in 2002. We have significant experience in systems programming, cyber security, reverse engineering, SaaS/Web solutions, blockchain technologies and artificial intelligence.

We work with several leading clients, including Fortune 500 companies, and have set high standards for development, communication and teamwork. jobs.

The head office of the company is located in the USA, and there are also offices in Poland, Cyprus and three R&D centers in Eastern Europe. Our team consists of more than 400 specialists, and we help technology companies around the world turn complex ideas into secure and efficient products.

We are currently looking for a Support Engineer (with partial DevOps responsibilities) to ensure a stable deployment and the operation of systems in the client's product.

Project description

This is an opportunity to work on a project of a leading fintech company specializing in the field of investments. Our team works in a structured environment, following defined processes for interaction, task handling and incident resolution.

Primary responsibilities:

• Be the escalation point for Tier 1 engineers: mentoring, technical support, troubleshooting complex issues (Linux, Kubernetes, AWS, file systems, virtualization).

• Support and monitoring of hybrid infrastructure (servers, Linux/Windows, Kubernetes, AWS, storage systems, backups, VMware).

• Automation of processes with the help of Ansible, Terraform, management system configurations.

• Working with tickets in 24/5 format, participation in Scrum processes.

• Supporting migration from Windows to Linux, creating documentation, participation in infrastructure development projects.

Requirements:

• 4+ years of Linux (RHEL/CentOS) administration experience, strong troubleshooting skills.

• Practical experience working with AWS (EC2, S3, IAM, CloudWatch, etc.). Knowledge of network technologies (DNS, DHCP, routing, firewalls), storage systems (NetApp, Pure Storage). and GitHub.

• Knowledge of VMware vSphere/ESXi.

• Proficiency in scripting languages (Shell, Python, PowerShell).

700">Upper-Intermediate+, communication with clients in English.

Would be an advantage:

• Working experience with AWS EKS containerization.

• RHCSA/RHCE certifications.

• Experience with Active Directory, Exchange, Linux integration.

We offer:

• Onboarding, designed for quick and comfortable adaptation in the company.

• In Poland: remote work from any city or from the office in Poznań.

• In Ukraine: remote work from any city or from offices in Dnipro, Kyiv or Lviv.

• Full time. Working schedule:

  • in Ukraine:15:00 - 24:00 (EET)

• 20 working days of paid vacation.

• Paid sick leave.

• We provide all necessary equipment - laptop, monitor and additional accessories.

• Competitive salary commensurate with your experience.

• Opportunities for career growth and professional development development.

• Equal working conditions, honest company policies.

• Individual approach to training: mentoring, internal courses, knowledge exchange.

• Continuous development competencies: working with an experienced team, regular 1:1 with the manager, personal development plan.

• Working with high-level international clients.

• Free corporate English lessons.

If you are interested in this position, please send your detailed resume in English.

Apriorit — A Priority Choice!