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Infopulse
Infopulse is inviting a talented professional to join our growing team as a Support Engineer.
Become a part of Infopulse team at Vodafone Ukraine - Ukraine's top mobile operator and our partner for more than 20 years. Our experienced closely-integrated team is involved in the key processes that affect connectivity and service provision (project management, business analytics, consulting, etc.) for millions of people.
We help Vodafone Ukraine to stay atop the competition and provide unrivalled subscriber experience.
Areas of Responsibility
Ensuring the operating state of computers and peripheral support (PC, printer, etc.)
Advising employees on the use of computer software and peripherals
Counting computer software and hardware
Administrating client workstations (account management, control at the level of information security, the proliferation of new versions of the client software)
Providing users with computer and peripheral equipment (receipt and installation of equipment at the workplace)
Evaluating the possibility of direct participation in connecting customers to the network enterprise telephony (PBX)
Qualifications
At least 1 year of IT experience, preferably in remote support of PC users
Knowledge of operating systems Windows XP/7/8 at the level of administration
Knowledge of personal computers and peripheral equipment hardware
Knowledge of the principles of construction and administration of local networks
Knowledge of the principles of building and administration of corporate telephony Nortell (PBX)
Will be an advantage
Knowledge of operating system Linux SLES
Knowledge of client applications such as Lotus Notes, Novell, ZENworks, SAP R/3 System, BSCS, SSFE, MS Office, Oracle