Specialist of the user support department of DTEK ODESK ELECTROMEREZHI in DTEK, TOV, Energetichna kompaniya

DTEK Odessa Electric Grids is the leading energy company of Ukraine that distributes electricity.

Employees of the Company provide light and comfort in the homes of Ukrainians every day, and companies - an opportunity to work and develop

We are looking for a "department specialist of user support"

With us you will get:

• Official employment, decent salary and performance bonus;
• Paid vacation and sick leave;
• Health insurance after probationary period;
• Education at the DTEK Academy (online courses, classroom trainings, master classes, closed clubs, professional communities);
• Energetic and friendly team.

We will be glad to see you in the team if you:

• You have a higher education (technical, in the field of IT technologies, computer science or telecommunications).
• You have experience in the position support engineer from 1 year.
• Advanced PC skills.

• Knowledge of IT terminology, general principles of building information systems.

  
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  Experience with MS O365, Active Directory, Terminal Server, ServiceDesk.

• Basic understanding of the principles of corporate networks and server systems.

• Have analytical skills.

• Open and non-conflicting.

• Has excellent communication skills.

  
  

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• Proficient oral and written communication.

• Responsible and result-oriented.

  
  

• Able to learn quickly, smart, active.

• Strive to improve and learn new things.

Your main tasks will be: 

• Technical support of IT services
• Processing of user requests.
• Participation in software testing, new application releases.
• Analysis of typical appeals and problems, development of solutions, filling of the knowledge base.
• Preparation of proposals for improving systems, improving processes.

By sending a resume for a vacancy, you consent to the use of your personal data by DTEK within the framework of current legislationof Ukraine. The DTEK company guarantees the confidentiality of applications and the negotiation process when selecting candidates for a vacancy.

Please note that feedback on the results of the vacancy review is provided within two weeks in case of a positive decision on your candidacy.

Our energy brings light and comfort to people!